Privacy and Cookies Policy 2018-05-01T19:22:12+00:00

 YOUR PRIVACY

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on our site to receive our customer e-mail communication or SMS text message communication.

When on our site, we will ask you if you would like to voluntarily sign up to receive marketing correspondence via email or SMS text message, we will ask you for the following details: your name, business name, e-mail address, mailing address, phone number, social site handle or other information such as your preferred clothing brand. You may, however, visit our site anonymously.

Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section for information about cookies and how we use them.

HOW DO WE USE YOUR INFORMATION?

We use the information we collect from you when you register to receive our email or SMS text message marketing communication, surf the site, or use certain other site features in the following ways:

  • To monitor customer traffic patterns and site usage to help us personalise your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • Notify you about enhancement to our services, such as changes to the site, new services and special offers that may be of interest.

If you have opted-in to receive our e-mail newsletter or SMS text message, we will send you periodic e-mails or SMS messages to update you about marketing promotions, special offers, product or service updates such as new clothing brands, launch of seasonal collections etc. If you would no longer like to receive promotional e-mails or SMS text messages from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters or SMS text messages, you will not receive these e-mails or SMS messages from us.

 

HOW DO WE PROTECT VISITOR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information you provide to us is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

CHANGES TO OUR POLICY

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last updated on 1 May 2018.

HOW CAN YOU OPT-OUT, REMOVE OR MODIFY INFORMATION YOU HAVE PROVIDED?

If at any point you no longer wish us to hold your personal information or you do not wish to receive information from us then you can follow the below ways to unsubscribe:

You can click onto the “unsubscribe” or “Opt-Out” option in any communication that we send to you by email or SMS which will automatically unsubscribe you from that type of communication. Please note that you may continue to receive communications which are already on route to you for a short period of time while your relevant unsubscribe request is being processed.

Alternatively, you can contact our customer services by phone: +353 1 429 0900 or by email: info@fashionhse.com

 

QUESTIONS AND FEEDBACK

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue to marketing@fashionhse.com You may also write to us or call us at Fashion Hse Unit 4, Fashion City, Ballymount Dublin 24, Dublin Ireland or call +353 (0)1 429 0900

 

COOKIES

WHAT ARE COOKIES?

Cookies are small text files stored on your device by a web browser (e.g Internet Explorer) that hold information about your previous visits to our site. On returning to our site this stored information is fed back to us allowing us to offer you a more personal browsing experience. By using our site you consent to cookies being used in accordance with our policy. For more information on cookies, visit the official ICO website at www.ico.gov.uk, www.aboutcookies.co.uk or www.whatarecookies.com

WHAT DO COOKIES DO?

Cookies perform many different tasks within our website; however their key role is to remember your preferences so we can give you an improved service. Cookies also ensure that any adverts you see online will be more relevant to your interests.

HOW DO COOKIES HELP WHEN YOU VISIT OUR SITE?

Cookies allow us to treat you as an individual; using knowledge gained from your previous visits and preferences we can tailor our site so that it is more personal to you, allows you greater interactivity and is easier to use.

WHY ARE WE TELLING YOU THIS?

Recent legislation means EU law now requires website operators to ask for permission before using certain kinds of cookies. To ensure you are completely aware of the types of cookies we use and to enable us to continue to bring you the best possible shopping experience, we are giving you a detailed outline of the cookies we use and their unique role in your shopping experience.

 

 

TYPES OF COOKIES

STRICTLY NECESSARY COOKIES

These cookies enable you to navigate our site and gain full access to its features and secure areas.

PERFORMANCE COOKIES

These cookies remember information about how you and other customers use our website. This gives us vital information such as which pages are visited most often and if customers are receiving error messages from certain pages. The role of these cookies is to allow us to analyse and improve the performance of our website ensuring you receive a consistent look, feel. Performance cookies (often known as web analytic cookies) don’t collect any information that identifies the customer and all information collected is aggregated and therefore anonymous.

FUNCTIONALITY COOKIES

These cookies remember choices you made on previous visits to our site such as your username, language or region so we can provide enhanced, more personal features. They can also be used to remember changes you’ve made to text size, fonts and other parts of web pages you can customise. Functionality cookies can also be used to provide services you have previously asked for such as watching videos or commenting on a blog. The information collected by these cookies may be anonymised and they cannot track your browsing activity on other sites.

TARGETING OR ADVERTISING COOKIES

These cookies are used to deliver adverts more relevant to your personal interests. Alongside this they limit the amount of times you see an advert and measure the effectiveness of adverts. This means you won’t keep seeing irrelevant adverts or the same adverts over and over. These cookies are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and the information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisations that generate the advert. When one of these adverts is presented to you on a site there will be a quick and easy way to click in and opt out of receiving further adverts.

 

MANAGING COOKIES

CAN I DISABLE COOKIES FROM YOU WEBSITE?

It is possible to stop your browser accepting cookies from particular websites. However, disabling cookies from our site will mean you lose a lot of functionality, which will have an impact on your web experience. Without access to the information on these cookies it is difficult for us to analyse the performance of our site. This is essential for us to continually improve our service. If you don’t wish to enable cookies, you’ll only be able to browse the site.